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Insights2025-09-02

Internal Communication in Times of Crisis: How to Keep Employees Informed, Aligned, and Motivated

Internal Communication in Times of Crisis: How to Keep Employees Informed, Aligned, and Motivated

Your employees are not just bystanders in a crisis — they’re your first audience. Yet, many companies neglect internal communication, leading to rumors, demotivation, leaks, and even resignations.

Why Internal Communication Is Critical

• Employees act as amplifiers or saboteurs depending on clarity.

• Retention and morale drop if staff feel misinformed.

• Internal transparency supports legal and operational continuity.

How to Communicate with Your Team in a Crisis

1\. Start with a leader’s message.

Employees want to hear from the top — not just HR.

2\. Share what is known — and what isn’t.

Uncertainty is better than false certainty.

3\. Create a communication cadence.

Daily or weekly updates reduce speculation.

4\. Use multiple formats.

Email, video briefings, intranet FAQs — not just memos.

5\. Encourage upward feedback.

Let staff ask questions anonymously to reduce tension.

If Layoffs Are Involved

• Use empathetic, plain language.

• Clearly outline next steps (benefits, help, timeline).

• Do not hide behind legal jargon.

• Provide managers with talking points — they’re the front line.

Our Internal Comms Services

We help build:

• Internal comms plans under pressure

• FAQ databases and talking points

• Video scripts from executives

Crisis intranet announcements

📩 Want to keep your team together when the pressure hits? Let’s talk:

[info@sic-group.us](mailto:info@sic-group.us) | [+1 240 234 5187](tel:+12402345187) | [www.sic-group.us](http://www.sic-group.us/)

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